July 30, 2012 — Patients with online access to key components of the electronic health record’s patient portal, My Health Manager, are 2.6 times more likely than nonusers to remain Kaiser Permanente members, according to a study published in The American Journal of Managed Care this month.The study, which looked at 394,000 eligible members in Kaiser Permanente’s Northwest region, showed that the use of My Health Manager was associated with a greater likelihood to voluntarily
Jul 31, 2012