A nursing board call center is helping responsiveness, but other agencies report mixed results as one lawmaker seeks to plug workforce gaps with out-of-state professionals
September 24, 2024
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Rachel Prusak, executive director of the Oregon State Board of Nursing, speaks to the Oregon Behavioral Health and Health Care House on Sept. 23, 2024, about efforts to improve her agency's responsiveness to people seeking licenses.
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JAKE THOMAS/THE LUND REPORT
After the Oregon State Board of Nursing staff spent years not answering phones, its revived call center is now fielding more than 1
