Aaron Karjala

Technical Errors Prevent Cover Oregon from Opening Meeting to Public

Cover Oregon tried to open its legislative oversight committee to the public, only to have technical errors shut the meeting down 12 minutes after it began when the public telephone line failed to work.

Cover Oregon tried to open its legislative oversight committee to the public, only to have technical errors shut the meeting down 12 minutes after it began when the public telephone line failed to work.

The Tuesday meeting was intended to be the first public meeting of the legislative oversight committee, which the Legislature had created to oversee the work of Cover Oregon. Little was known about when these meetings were actually taking place because they were kept secretive and held without access to the public or the media, in possible violation of the Public Meetings Law.

Cover Oregon Gives Up on Online Portal, Sticking to Improvised System

Cover Oregon
The state insurance exchange will not have its promised one-stop shop available to consumers by the end of open enrollment this month, relying instead on the help of insurance agents and the U.S. Postal Service to sign people up for private health plans. One insurance agent said he could get people signed up in as little as 15 minutes.

Cover Oregon has given up on having a fully functional website by the end of open enrollment on March 31.

“We do not intend to launch the portal this month,” said Aaron Karjala, the Cover Oregon chief information officer. “The runway to getting the enrollments is too short. We can’t be assured it will improve our performance to get us to maximum enrollment.”

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