Press Release: PacificSource Waives Member Costs For Coronavirus (COVID-19) Diagnosis And Treatment

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PacificSource announces that it will waive all out-of-pocket costs for coronavirus (COVID-19) testing, diagnosis and treatment for its fully insured commercial, Medicare Advantage, and health savings accounts (HSA) members. This waiver will apply to those members who have received or will receive care between Jan. 31 through June 30, 2020, regardless of place of care. The organization’s self-funded businesses will have the option to adopt these provisions.

“This expansion of our coronavirus coverage is critically important to our member’s health and well-being,” said Ken Provencher, president and CEO of PacificSource. “We hope this helps provide an easier pathway for everyone in the communities we serve to get the care they need during this unprecedented time.”

To support staying at home measures to limit COVID-19 exposure, PacificSource is encouraging members to use telehealth phone or video services as their first option for care. This includes routine visits for primary care or specialty care as well as behavioral health.

About PacificSource:

PacificSource is an independent, not-for-profit community health plan serving the Northwest. Founded in 1933, PacificSource has local offices in Oregon, Idaho, Montana, and Washington. The PacificSource family of companies employs more than 1400 people, serves more than 500,000 individuals, and has 3,900 employer clients throughout the Northwest. For more information visit

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