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New Survey: Americans More Informed About ACA; Uninsured Least Informed/Prepared for Coverage

December 10, 2013

As the deadline for mandated individual health coverage approaches, Americans are now more informed about the Affordable Care Act (ACA) and feel more prepared for its implementation but that has not spurred action, according to a national opinion survey of more than 1,000 Americans (ages 18-64) conducted online in November during open enrollment by Harris Interactive and released today by Transamerica Center for Health Studies℠. The survey also finds that the uninsured, the group most affected by the individual mandate provision of the ACA, still have more questions than answers about the new law, as only 35 percent say they are “very” or “somewhat” prepared for the ACA, up slightly from 30 percent in July, and 31 percent haven’t even heard of the new health insurance Exchanges compared to 15 percent of the general population.


The Transamerica Center for Health Studies’ “Pulse Check on Health
Care Coverage Perceptions and Readiness,” a follow up to their larger
annual survey conducted in July 2013, finds that the general
population is significantly more informed of (60 percent) and prepared
for (72 percent) the ACA than in July (48 percent and 63 percent
respectively), but that has not resulted in action, as 59 percent say
that have done nothing in the past 12 months to prepare for the ACA.

“More Americans are informed and prepared for the March 31 1, 2014
mandatory health coverage date, but a significant number have yet to
actually sign up for health insurance in the Exchanges or in the
traditional insurance market,” said Hector De La Torre, Executive
Director of the Transamerica Center for Health Studies.  “The
uninsured continue to be the least active, which could be because they
feel the least prepared and also are the least satisfied with the
health care system.  With the deadline to purchase coverage
approaching, the great unknown is what the uninsured will do.”

When asked about the level of communication coming from their
employers about the ACA, over half (51 percent) of working Americans
say either that their employer has not provided information to them
about the ACA or that they do not know if their employer has done so.
As of 2013, most employers are required to notify their employees
about specific health coverage information, including the Health
Exchange in their state.

One of the most positive reactions to the new health care law comes
from those with pre-existing medical conditions, as 35 percent of
those previously unable to access or afford health insurance due to a
pre-existing medical condition* say they can now get health coverage
as a result of the ACA.  Under the ACA, health insurance plans may no
longer deny individuals coverage due to a pre-existing condition.

Key findings from the survey include:

--Majorities of the General Population are informed about the ACA
mandate (60 percent) and feel prepared in the face of the ACA mandate
(72 percent). Both of these measures are up from levels seen in July
(48 percent and 63 percent, respectively).

--A notable portion of those with a pre-existing medical condition
believe they stand to benefit from the implementation of the ACA.
Among those unable to access or afford health insurance due to a
pre-existing medical condition*, 35 percent say they can now get
health coverage as a result of the ACA.

--Although the uninsured are most affected by the individual mandate
provision of the ACA, they now have more questions than answers as the
deadline for coverage approaches. Those without health insurance are
more than twice as likely as the general population to report they
haven’t heard of the new health insurance Exchanges such as
healthcare.gov (31 percent among the uninsured versus 15 percent of
the general population).

--Sixty-one percent of the uninsured have done “nothing” in the past
12 months to prepare for the ACA.  Six percent of the General
Population claim that they intend to purchase health insurance through
the new Exchanges.  However, to-date, 2 percent indicate having done
so.

**Despite their low level of satisfaction with the quality of the
health care system they have access to (34 percent versus 84 percent
among both privately and publicly insured individuals), the uninsured
are less informed about the ACA (42 percent being “very” or “somewhat”
informed) as compared to those who are privately (64 percent) or
publicly (65 percent) insured. Thirty-one percent of those uninsured
haven’t even heard of the new Health Exchanges.

**A majority (55 percent) of the uninsured say they are “not sure”
what they plan to do in response to the individual mandate.

**As the enrollment deadline approaches, the reported preparedness of
the uninsured has only increased marginally, with those saying they
are “very” or “somewhat” prepared up from 30 percent in July to 35
percent in November.

--Over half (51 percent) of those employed say either their employer
has not provided information to them about the ACA (34 percent) or
that they do not know if their employer has done so (17 percent).

--Majorities of those insured intend to either continue to receive
coverage through their employer or keep the same insurance they have.

**Of those currently insured through their employer, 81 percent plan
to keep their same coverage and of those insured through a
non-employer plan, 53 percent plan to keep their same plan.

***Though the uninsured are more likely than those privately and
publicly insured to plan to purchase health insurance through the new
exchange, only 10 percent of the uninsured plan on doing so (compared
to 5 percent among those privately insured and 1 percent among those
publicly insured)

To view the full survey, visit:
https://www.transamericacenterforhealthstudies.org/health-care-research

METHODOLOGY

An online survey was conducted November 5-11, 2013 among a nationally
representative sample of 1,005 members of the U.S. General Adult
Population using the Harris online panel. Among the respondents, all
were U.S. residents aged 18–64.
Data were weighted (statistically adjusted) on income, education,
gender, race/ethnicity, region, employment status, number of employees
in company, and health insurance status to account for differences
between the population available via the Internet versus by telephone
and to be a representative sample of the U.S. General Adult Population
age 18-64.

* Caution – small base (n<100). Results should be interpreted as
qualitative, or directional, in nature.

ABOUT THE SURVEY
In September 2013, Transamerica Center for Health Studies (TCHS)
released findings of its inaugural national survey of the U.S. General
Adult Population and business Employers regarding their attitudes
toward health care. The overall goals for the study were to illuminate
emerging trends, promote awareness, and help educate the public. TCHS
then conducted a brief follow-up survey among the General Adult
Population regarding their attitudes towards health care in November
2013 – then five weeks into the ACA open enrollment period.  Harris
Interactive was commissioned to conduct the survey for TCHS. TCHS is
not affiliated with Harris Interactive.

ABOUT THE TRANSAMERICA CENTER FOR HEALTH STUDIES℠
The Transamerica Center for Health Studies℠ is a division of the
Transamerica Institute℠, a nonprofit, private foundation. TCHS is
dedicated to identifying, researching and analyzing the most relevant
health care issues facing the public today. TCHS helps to inform the
national health care conversation by bringing clarity and confidence
to complex health care and health coverage decisions. Through the
development of comprehensive, unbiased tools and the publication of
its research findings, TCHS offers Americans a personalized way to
navigate the financial implications of health care decisions.

ABOUT THE TRANSAMERICA INSTITUTE℠
The Transamerica Institute℠ is a nonprofit, private foundation
dedicated to identifying, researching and educating the public about
the most relevant issues related to health and retirement facing the
American public today. It is comprised of two objective research
centers, the Transamerica Center for Retirement Studies® (TCRS) and
the Transamerica Center for Health Studies℠ (TCHS). Its mission is to
help people make informed decisions about their current and future
health care and retirement needs in order to improve the quality of
their lives.

ABOUT HARRIS INTERACTIVE
Harris Interactive is one of the world's leading market research
firms, leveraging research, technology, and business acumen to
transform relevant insight into actionable foresight. Known widely for
The Harris Poll®, Harris offers proprietary solutions in the areas of
market and customer insight, corporate brand and reputation strategy,
and marketing, advertising, public relations and communications
research across a wide range of industries. Additionally, Harris has a
portfolio of multi-client offerings that complement our custom
solutions while maximizing a client's research investment. Serving
clients worldwide through our North American and European offices,
Harris specializes in delivering research solutions that help our
clients stay ahead of what's next. For more information, please visit
www.harrisinteractive.com.

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