A small team within the Department of Consumer and Business Services helps people with a variety of health care coverage issues, fielding thousands of complaints filed against insurers each year
April 9, 2026
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Tia Collins (right) got the Department of Consumer and Business Services to help her mother Cindy Collins (left) last year with her medical bills by getting her insurer to cover out-of-network care. The two are shown here in Forest Grove on July 15, 2023.
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PHOTO COURTESY OF TIA COLLINS
Cindy Collins was severely ill with late-stage cancer last year when the medical bills poured in, soaring to $40,000 following a month-lo
