PORTLAND, Ore. February 23, 2016 -- FamilyCare Health received high marks from Acumentra Health, an independent auditor conducting external quality reviews of the state's Coordinated Care Organizations (CCOs).
Acumentra cited numerous strengths including FamilyCare Health's unique P2ORT system, or Patient/Provider Oriented Resource Teams, offering care coordination and customer service via a single point of entry, and patient Navigators who connect members at the time of enrollment to ensure immediate assignment to a primary care provider (PCP).
FamilyCare Health continues to show strong performance in the Oregon Health Authority's Mid-year Metrics Report. It achieved high scores in the first two rounds of metrics, receiving the full incentive payments.
"We're proud of the work we've done with our partners to continually raise the bar," says President and CEO Jeff Heatherington. "An independent auditor's validation of the team's hard work, especially in quality and access, is an added bonus."
About FamilyCare Health
For 30+ years, FamilyCare Health has been providing patient-centered healthcare to Oregonians. With over 130,000 members, FamilyCare Health is a Medicare and Medicaid managed care organization providing health plan services in Multnomah, Clackamas, Washington and Marion counties. FamilyCare was the first health plan in Oregon to integrate models of physical and mental health. It was the first Coordinated Care Organization in the tri?county area certified by the Oregon Health Authority. More information at http://www.familycareinc.org/
February 24, 2016
