Attention to Superior Patient Care Gives Adventist Health an “A”

 

Adventist Medical Center (AMC) continues to create a culture where patient’s voices are heard and their needs are clearly addressed. Physicians and staff interpret that to mean delivering the type of care which they would want for their own mother or father. This philosophy helped AMC receive the coveted "A" grade in hospital safety presented by The Leapfrog Group, and independent healthcare industry watchdog. More than 2,500 U.S. hospitals were graded.    AMC was awarded an “A” grade for excelling in protecting patients from accidents, errors, injuries and “Doing the right thing for every patient every time helps create that culture of safety,” says Cindy Nutter, newly named Chief Nursing Officer at Adventist Medical Center. The process begins by taking time to listen to the patient. It’s a practice that Adventist Health refers to as “Faithful Service”. “Every staff member, from the person cleaning rooms all the way to the physician delivering critical care, owns our quality outcomes. We believe that by utilizing the power of listening, delivering clinical best practices, implementing innovative technology and providing Christian compassion, patients will be safer and heal faster” continues Nutter.   Leapfrog, uses 28 measures of publicly available hospital safety data to produce a single score representing a hospital's overall success in keeping patients safe from infections, injuries, and medical and medication errors. Data come from the Agency for Healthcare Research and Quality, the Centers for Disease Control and Prevention, the Centers for Medicare and Medicaid Services, plus Leapfrog's own Participation in the Leapfrog study is voluntary. The hospital has chosen to have their quality outcomes  scrutinized and regularly posts quality indicators online in order to provide transparency to the community. To learn more visit AdventistHealthNW.com