County Contract Manager (Pacific NW)

Organization/Company Name: 
Public Health Institute
Position Description: 

County Contract Manager (Pacific NW)
Public Health Institute

Posting Number: #223-20
Position Title: County Contract Manager (Pacific NW)
Closing Date: Until Filled
Location: Idaho, Oregon, or Washington

Position Summary
The Public Health Institute is looking to hire a County Contract Manager (Pacific NW). This individual will provide leadership, management, and oversight of the Tracing Health Program for one to two county contracts in the Pacific Northwest as needed/applicable.

Essential Duties and Responsibilities
• Works with program leadership team to provide leadership and management of the project, including analysis and implementation of ongoing priorities, partnerships and infrastructure needs.
• Identifies and implements project management protocols and practices.
• Oversees project workload, coordinates and tracks completion of deliverables.
• Researches and implements workflow and process improvements.
• Performs risk management planning and crisis management.
• Monitors and tracks contract activity and provides regular progress reports to Tracing Health leadership and county clients.
• Directly supervises program staff of approximately 2-5. Acts as mentor and coach to staff.
• Provide high-level direction of workforce/staffing needs and hiring priorities and participate in recruitment activities.
• Works directly with micro-team managers and supervisors to establish and follow procedures for managing workload, setting priorities, and managing contact tracer staff performance.
• Collaborates with micro-team manager and Deputy Director II to support contact tracing staff in succeeding in their work and establish team cohesion in the remote work environment.
• With support from Deputy Director II, serves as a key point of contact for assigned counties, including attending regular meetings and status checks, preparing and submitting progress reports to the counties as needed, problem-solving, maintaining timely communication, and ensuring client satisfaction.


Minimum Qualifications
• At least 7 years of related experience, including at least 3 as a manager.
• Bachelor’s degree required or four additional years of related experience.
• Experience establishing effective working relationships in a multicultural, multi-ethnic environment.
• Demonstrated commitment to advancing health equity.
• Experience in external client (or funder) management.
• Experience managing project budgets, workplans, and deliverables.
• Advanced user of Microsoft Office Suite and related software and comfort learning new virtual tools.
• Must be a resident of Idaho, Oregon, or Washington.

Desired Qualifications
• Master’s degree.
• Professional nonprofit experience in addition to management experience. Experience in public health.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Ability to work as a team and independently, handling multiple tasks simultaneously.
• Ability to be responsive and manage multiple projects and timelines appropriately.
• Excellent planning, strong organization and time management skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong customer service values and the ability to incorporate an exceptional level of customer service in all policies, procedures, and practices.
• Demonstrated attention to detail, flexibility, resourcefulness, and creative problem-solving skills.
• Proactive approach to asking questions and raising concerns.
• Ability to build and maintain positive working relationships with staff and internal/external partners.


Important Information
• This is a full-time (40 hours per week) position.
• This is a time-limited position.
• The position is expected to last 12 months and is contingent upon funding after January 2021.

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

To apply for any position, you must create an account on the Public Health Institute’s job application site. After creating your account, you may search the open positions and apply for the specific position that interests you. Please note, mailed and emailed applications will not be accepted.

We’re so pleased the Public Health Institute is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at [email protected].

For more information or to apply, please visit:

Position Function: 
Position Type: 
Full Time
555 12th Street, 10th Floor
Oakland, CA 94607
Where Will Work Be Performed?: 
To Be Determined
Application Address: