Classic Program Manager

Organization/Company Name: 
Project Access NOW
Position Description: 

The Classic (Coordinated Care) Program works with hospital systems, specialty providers, and clinics located in the Portland Metropolitan area to connect uninsured clients to donated care. The Classic Program Manager oversees the Classic Program including staffing, budgeting, contracting, and service delivery. This position is the primary contact and point person for the community, hospital systems, clinics, and staff concerning the Classic Program. It is a supervisory position that will manage a team of Regional Care Coordinators, a Provider Liaison, and a Medical Review Coordinator. This position requires a flexible, self-directed leader adept at change management who pays great attention to detail, communicates clearly and respectfully, and is resourceful. Candidates with experience in health care settings are preferred.

Position Function: 
Position Type: 
Full Time
  • 100% employer-paid health insurance plan including: medical, dental, vision, acupuncture, and massage
  • 401k Retirement Plan with immediate access to a 3% employer match
  • 10 paid holidays and 4 paid floating holidays
  • 17 days PTO for sick leave, personal business, vacation – your first year – begins to accrue immediately upon hire
  • 100% employer-paid Life and Disability Insurance and an Employee Assistance Program
  • Health Care and Dependent Care Flex Spending Account
Required Qualifications and Experience: 
  • Excellent problem solving and coordination skills
  • Experience with CRMs, or similar workflow software, TrackVia (desired), Excel, Adobe, PowerPoint
  • Experience with electronic health records and medical charts preferred
  • Highly proficient in Microsoft 365, SharePoint, Teams, and Virtual Meeting platforms
  • High level and excellent organizational, written, and verbal communication skills
  • Ability to take initiative and pay close attention to detail
  • Ability to work in a fast-paced, ever-changing environment while maintaining clear records.
  • Cultural competency and/or experience working with diverse populations
  • Ability to work independently and as a team
  • High level of accountability and reliability
  • A valid Oregon driver’s license, and proof of insurance, or a reliable mode of transportation is preferred
  • Must be able to pass a background check
  • Bilingual (English/Spanish) and multicultural staff highly desired
Required Education and / or Certifications: 
  • BA/BS degree preferred or a combination of experience managing a program
  • Experience supervising a diverse team
  • Creative, with strong analytical and problem-solving skills, and ability to prioritize multiple tasks.
  • Verbal and written English language proficiency sufficient to communicate with co-workers, community leaders, and community members
  • Ability to respond to crisis situations in a calm professional manner
650 NE Holladay
Portland, OR 97232
Where Will Work Be Performed?: 
Same as the Employer Address