Administrative Services Manager, Senior (Health, Housing & Human Services)

Organization/Company Name: 
Clackamas County Health, Housing & Human Services
Position Description: 

This Job Posting is Open Until Filled.  The first application review date will be Monday, May 23, 2022.

Screening interviews (by telephone or via ZOOM) may be conducted during this recruitment, for applicants meeting the qualifications of the position.


If you are looking for a challenging career working as part of a multi-disciplinary team that impacts lives, please consider this senior leadership position with Clackamas County’s Health, Housing and Human Services Department (H3S)!

The position of Senior Administrative Services Manager Senior (ASM) is an exciting opportunity to gain high level government experience and skills as well as enhance your work portfolio by working with mission driven professionals from various backgrounds, work disciplines, and education.

The public sector provides a rich environment for career development and Clackamas County is ready to nurture your talent and provide exciting opportunities for challenge and professional growth.

The Health, Housing and Human Services Department (H3S) consists of seven different divisions, each dedicated to ensuring healthy families and strong communities across Clackamas County, and employs over 540 employees with an annual budget of approximately $150 million. H3S Divisions include: Behavioral Health, Children, Family and Community Connections, Community Development, Health Centers, Public Health, Social Services and the Housing Authority of Clackamas County, each committed to improving programs and ensuring better outcomes for the people we serve. Every day we work to be more efficient and effective in delivering important community programs and services. Our approach to performance improvement focuses on three areas: planning, performance measurement, and continuous process improvement.


The Administrative Services Manager, Senior (ASM, Sr.) will work with the Director and Deputy Directors to support and administer H3S operations and serve as an executive management liaison to division leadership as well as to external departments providing essential services to the department. The ASM, Sr. will have department-wide oversight of: Performance management, HIPAA regulation management, organizational development, financial management including budget, finance, and accounting, procurement and contract management, special initiatives, and policy development. The ASM, Sr. will also be responsible for initiating, planning, executing, monitoring, and ensuring the successful completion of projects and teams to ensure specific goals are met.

The ASM, Sr. will supervise administrative and professional staff within the H3S Director's Office and work with all division directors to uphold established standards and performance measures, while supporting leadership development. The ASM, Sr. reports to the Director of H3S or designee and will have full responsibility as designee should the Director and Deputy Directors be absent.


H3S is committed to improving programs and ensuring better outcomes for the people of Clackamas County. The H3S approach to performance improvement focuses on: data identification, creation and usage, performance measure development and implementation, and rapid cycle process improvement. A vital role of the ASM, Sr. is to ensure that each division is working to be more efficient and effective in managing its operations and the services they provide, including their workforce.

The ASM, Sr. is responsible for planning, coordinating and administering a comprehensive system of management functions in accordance with budget limitations, department requirements and federal/state/local rules and regulations. In addition, the ASM, Sr. will be responsible for the successful completion of various projects that encompass management of all aspects of projects in concept development, initiation, and planning phases including scope, schedule, budget, quality, and service/customer satisfaction. Responsibilities also include determining operational and financial feasibility of developing systems and business processes.

Successful candidates will have a proven track record of developing and maintaining relationships with a wide range of partner agencies and external stakeholders as well as the ability to inspire and motivate staff while supporting diversity, equity and inclusion efforts. The most competitive candidates will have experience working in a Union environment and a strong background in project management with extensive working knowledge of budgets and various funding sources.

The ideal candidate will enjoy working in a fast paced environment, managing many competing priorities and working efficiently under deadlines with the following experience and skills:

Recent experience in project planning & scheduling, task management, budget development & financial management and procurement/contract processes.

Possess a strong business perspective and be an advocate of change in technical and business processes, with the ability to maintain a strong service focus, while being creative and operating independently.

Background and familiarity with labor and employee relations, including Human Resources best practices relevant to staff development and discipline.

Possess strong team leadership, coordination, and managerial skills.

Have excellent interpersonal and communications skills.

Proficient in process improvement, including industry certification such as in Lean or Six Sigma, and/or equivalent experience

Position Function: 
Position Type: 
Full Time
Annual Pay Range: $104,646.47 - $141,273.29

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions, including:

Generous paid time off package, including:

16 hours of vacation accrued per month

8 hours of sick accrued per month

10 paid holidays and 1 personal day per year

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

Employer-paid 6% Public Employees Retirement System (PERS) retirement contribution (The county currently pays the employee's share of the retirement contribution.)

OPSRP members get vested after five years of contributions or when they reach age 65

A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage

A Choice of Dental Plans 

Robust EAP and wellness programs, including gym discounts and wellness education classes

Longevity pay 

Other Retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457 Deferred Compensation Plan

A variety of additional optional benefits 

Required Qualifications and Experience: 

A minimum of eight (8) years of experience in a related field that would provide the required knowledge and skills to perform the duties of the role

A minimum of three (3) years of the experience must be in a leadership or program management role with supervisory responsibilities

Operational and administrative experience, including developing and implementing program policies, operational procedures, strategies and/or methods

Experience with budget development, implementation, administration and management

Experience leading cross-functional teams and managing projects

Experience applying principles, methods and techniques of public administration, organizational development, and personnel management

Experience with the development of compliance monitoring programs for both internal and subcontracted services and working with a county auditor or similar

Experience planning and organizing resources to achieve program goals, quality improvement, productivity and effectiveness

Experience and strong analytical skills in labor relations, public funding mechanisms and/or financing methods

Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting

Must successfully pass a criminal history check which may include national or state fingerprint records check

Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Oregon City, OR 97045
Where Will Work Be Performed?: 
To Be Determined