Senior Director of Mental Health and Culturally Specific Services

Organization/Company Name: 
Central City Concern
Position Description: 

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through outcome-based strategies which support personal and community transformation.

Central City Concern is looking for a Senior Director of Mental Health and Culturally Specific Services to lead our Mental Health programs.

In this role you will join the Health Services leadership team and provide ongoing development and improvement in the quality, effectiveness, and strength of the health services provided by CCC!
The Senior Director of Mental Health and Culturally Specific Services will optimize the operational, financial, and programmatic excellence of the services provided by CCC Mental Health and Culturally Specific Services programs. This includes development, maintenance, and ongoing improvement of a broad and inclusive range of services provided by the Old Town Recovery Center including the Assertive Community Treatment teams, Community Engagement Program, Intensive Case Management, Integrated Care Teams, and Bud Clark Case Management; Puentes and The Imani Center, two culturally specific programs; and, and intensive outpatient mental health clinic at the Blackburn Center. Additionally, this role will set the clinical direction for all other mental health services across Primary Care and Substance Use Disorder health services programs, as well as other areas across CCC such as programs supporting CCC residents.

COVID-19 has created unprecedented challenges for business, individuals, community organizations and Central City Concern alike. Central City Concern remains committed to facing these new challenges head on, while building for the future at the same time. Leadership is more critical than ever before and identifying action oriented and courageous leaders with strategic agility and business acumen is a top priority.

Essential duties will include:

Furthering the mission of CCC:

Develop and maintain strong relationships external to the organization with funders, peers, and other industry partners as appropriate to best serve the needs of the organization. Represent CCC in community and public discussions, forums, and in planning and committee settings, particularly those related to Mental Health services.

Program Leadership:

Provide management oversight of Mental Health Services programs Recruit, hire and supervise management teams. Mentor and coach staff in a culture of safety, quality, accountability, continuous improvement, and operational excellence. Develop and sustain innovative and diverse clinical programming.  Foster a culture of healing, learning and recovery through intentional activities for both staff and patients. Create and implement professional development opportunities for staff.

Financial Oversight:

Develop budgets and collaborate with CCC to develop systematic reports and processes to detect and respond to variances in expenses and revenues in a timely manner. Regularly reviews financial and operational results with direct reports in team setting to facilitate collaborative understanding and problem-solving of financial issues. Ensures that financial results meet or exceed adopted budgets; recommends and executes plans to improve Mental Health Services programs’ financial performance as needed. Assertively seek and apply for innovative funding and staff development opportunities through private and public funding sources.

Operational Excellence:

Ensure that program services and operations are practiced according to the highest professional and ethical standards. Develop strategic, measurable outcome and in-process goals for all dimensions of Mental Health and Culturally Specific Services programs to lead clinical, operational, and financial excellence. Oversee the design and implementation of systematic, rigorous standard processes for all aspects of work Mental Health and Culturally Specific Services programs to support the attainment of clinic goals in the domains noted above. Develop and maintain systems to ensure compliance with regulations, licensures, credentials and contractual stipulations. Ensure that CCC policies, procedures and expected practices are implemented, maintained and followed. Ensure clinical privileging requirements are met for all direct reports pursuant to CCC’s Privileging Policy

Position Type: 
Full Time

Benefits:  Central City Concern offers an incredible benefits package to our employees!

Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.

Amazing 403(b) Retirement Savings plan with an employer match of 6.25% in your 1st year, 8% in the 2nd year, and 10% in your 3rd year! Fully vested with your first contribution!

9 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.

Comprehensive Medical, Vision, and Dental insurance coverage.

Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

Required Qualifications and Experience: 


Master's degree in a human services field and meet State ISSR guidelines for QMHP and be registered with the appropriate board.

LCSW or LPC preferred 

Current CPR certification required 

Documented competence in management of mental health services in a social service agency for five or more years with at least three years supervisory experience.

Has the competencies necessary to:

Identify precipitating events;

Gather histories of mental, emotional and physical disabilities, alcohol and drug use, past mental health services and criminal justice contacts;

Assess family, social and work relationships

Conduct a mental status assessment

Document a multiaxial DSM diagnosis

Write and implement or supervise implementation of a treatment plan

Conduct and document a mental health assessment

Provide mental health treatment and rehabilitative services within one’s scope of practice

Must possess a current driver’s license and qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy.  Must pass an initial driver’s training within 60 days of being an approved driver and continued recertification training.  Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.

Must pass a pre-employment drug screen, TB test, and background check. This includes clearance from the DHS Background Check Unit.

232 NW 6th Ave. Portland, OR.
Portland, OR 97209-3609
Where Will Work Be Performed?: 
Same as the Employer Address