Quality Specialist | Primary Care

Organization/Company Name: 
Central City Concern
Position Description: 

HYBRID ROLE: mixed work from home and on-site position.

Are you a quality management professional looking for a career with a purpose? Central City Concern has an opportunity to leverage your experience, perspective and background with driving performance as a Quality Specialist working with CCC Primary Care, Pharmacy, and Client Access Services. When you join CCC you are joining an organization whose mission is to end homelessness. Join us for a destination not just a job, where you will see the impact of your work on a day-to-day basis.

Who We Are:

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through outcome-based strategies which support personal and community transformation. Central City Concern (CCC) maintains an excellent reputation in the community and is one of the largest nonprofit organizations in the Portland metro region.  Learn more about what we do and how we do it at https://www.centralcityconcern.org/ccc.

The Quality Specialist is a key member of the Quality department, responsible for:

Leading the development and implementation of quality improvement projects in CCC Primary Care, Pharmacy, and Client Access Services to increase efficiency, effectiveness, equity, safety, client-centeredness, and timeliness.

In partnership with leaders, define priorities for improvement.

Generating deliverables with a high degree of independence, demonstrating initiative and exercising professional judgment.

Managing a framework and process for assuring visibility, accountability, and improvement for Primary Care, Pharmacy, and Client Access Services.

Assuring continuous readiness for accreditation surveys and other site reviews.

Upcoming + Key Initiatives:

You will have an opportunity to lead and contribute to unique projects in this role, including:

Practice transformative initiatives, supporting quality and innovation across our primary care continuum

Population health programs to help the people we serve to thrive

Access optimization projects, to assure timely access to care for new and established patients.

Position Function: 
Position Type: 
Full Time

Benefits: Central City Concern offers an incredible benefits package to our employees!

Generous paid time off plan beginning at 4 weeks per year. Accrual increases with longevity.

Amazing 403(b) Retirement Savings plan with an employer match.

10 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.

Comprehensive Medical, Vision, and Dental insurance coverage.

Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

Sabbatical Program offering extended time off at years 7, 14 and 21.

Required Qualifications and Experience: 

Minimum Qualifications:

Master’s degree in public health, public administration, social work, or another relevant field; or an equivalent combination of education and experience.

3 years of experience with quality improvement/quality assurance. 

Experience in a Federally Quality Health Center or other safety net setting.

High level of computer literacy, including the ability to learn new applications.

Must pass a pre-employment drug screen, TB test, and background check.

If in recovery, must be abstinent from drugs and alcohol.

Dedication to effectively partner with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations and treat each person with respect and dignity.

Where Will Work Be Performed?: 
Same as the Employer Address