Director of Quality Improvement

Organization/Company Name: 
Bridgeway Recovery Services
Position Description: 

Bridgeway Recovery Services is seeking a Director of Quality Improvement! Come join our elite team of professionals who are all passionate about seeing lives changed and relationships restored!

A sign-on bonus of $5,000.00 will be available to the successful new candidate!!!

Bridgeway is looking for a Director of Quality Improvement to help us continue to provide quality-driven services to our community in the greater Mid-Willamette valley. This position is responsible for planning, administration, monitoring, and developing all quality management and improvement processes. In addition, you will oversee and coordinate risk management and compliance for the organization to monitor and maintain compliance with all regulatory, state, federal, and county standards. In collaboration with the leadership team, you will also facilitate and guide quality improvement initiatives and processes for clinical programs and administrative/support functions. You will be a member of the senior leadership team in this position.

Essential Duties and Responsibilities

· Participates in and facilitates development, monitoring, reporting, and improving clinical and administrative practices, guidelines, processes, and measurement.

· Supervises staff and manages the functional areas of the department including medical records.

· Works directly with leaders throughout the organization routinely and may expect to report outcomes and analyses to the Board.

· Supports the organization's operational objectives as assigned. Participates in agency-wide risk management analysis and response.

· Prepares for, oversees, and responds to all audits.

· Receives and facilitates response to agency grievances.

· Receives and facilitates analysis and response to all agency adverse incidents and sentinel events.

· Coordinates data collection, and tracks, analyzes and reports all dashboard data as directed by the senior leadership team, the Quality Improvement Committee, the CEO, and the BOD.

· Identifies areas for improvement and recommends training and performance improvement activities based on outcome and other performance data.

· Oversees the investigation and reporting of events as required by agency policies and by regulatory bodies.

· Guides the development of the organization's annual quality plan.

· Assists in quality improvement initiatives and processes with regard to clinical treatment approaches and assessment of client outcomes.

· Develops policies, procedures, and systems in support of agency goals, objectives, and mission.

· Identifies and directs quality improvement activities routinely within programs, and across program lines as determined by clinical leadership.

· Researches and implements appropriate evidence-based practices throughout the organization, both clinical and administrative.

· Chairs the Quality Improvement Committee; prepares and maintains agendas, minutes, charter, and performance reports.

· Oversees the Safety Program and participates as a member of the Risk Management program. Establishes and coordinates the Safety Committee; including supporting staff member recruitment and training for successful participation as program safety representatives.

· Initiates oversees and integrates a comprehensive safety program as a component of quality services that improve the safety of clients, visitors, and employees.

· Participates in quality initiatives with community partners. Guides in the development and administration of the annual consumer satisfaction survey.

About Bridgeway Recovery Services

Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.

BEST Non-Profit Award

For the 6th year in a row, Bridgeway Recovery Services has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon!

Council on Accreditation

Bridgeway Recovery Services has achieved accreditation, meeting the highest national standards in professional performance.

If this sounds like an environment for you, come join our team!

EOE AA M/F/Vet/Disability

Position Function: 
Position Type: 
Full Time
$75,000.00 - $90,000.00


· Paid Holidays

· Medical, Vision and Dental Coverage

· 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)

· Corporate Fitness Membership subsidy

· Employer-Sponsored Life, Accidental Death, Critical Illness, Short-Term and Long-Term Disability Coverage

· Generous Paid Time Off (PTO) Plan

· Flexible Spending Accounts

· Internal Growth Opportunities

Required Qualifications and Experience: 

· Bachelor's degree in healthcare, social work, or other related disciplines; or a combination of education and relevant experience.

· A Master's level in counseling or social work would be a plus.

· At least 3-5 years of relevant work experience in quality improvement and/or accreditation.

· Broad diagnostic and treatment planning experience.

· Experience in record reviews and state certification/site visits preferred.

· At least 3-5 years of supervisory/managerial experience in a healthcare environment.

Knowledge, Skills, and Abilities

· Strong leadership, organizational, and time management skills.

· Excellent collaboration skills.

· Knowledge of risk management, HIPAA, Evidence-Based Practices, and systems of care.

· Cultural awareness and respect for diversity and the ability to implement culturally competent practices.

· Strong Recovery, trauma-informed, and consumer-centric perspective.

· Excellent communication skills, interest, and experience in collaborative treatment planning and services provision.

· Ability to facilitate teamwork on a multi-disciplinary team.

· Must be fully COVID-19 vaccinated

250 Church St SE, Suite 202
Salem, OR 97301
Where Will Work Be Performed?: 
Same as the Employer Address
Application Email: 
Application Address: 
Application deadline: 
Wednesday, August 31, 2022