Six Health Groups Start Patient Advisory Councils

The Oregon Health Care Quality Corporation will provide technical assistance and start-up funding
September 28, 2010 -- As part of its mission to bring measurable improvement to the quality of healthcare in Oregon, the Oregon Health Care Quality Corporation has established partnerships with six local healthcare organizations to advance patient-centered care.
The six organizations will receive technical assistance and start-up funding from the Oregon Health Care Quality Corporation to implement programs that place patients at every level of decision-making.
The groups selected to receive both monetary and support services are:
·        Klamath Health Care Partnership, Klamath Falls, Oregon
·        Cascade Medical Clinic, Redmond, Oregon
·        Oregon Medical Group, Eugene, Oregon
·        NW Primary Care, Portland, Oregon
·        CareOregon, Portland, Oregon
·        Providence Medical Group, Portland, Oregon
Last March, the Quality Corp project Partner for Quality Care: Information for a Healthy Oregon partnered with national patient engagement experts at PeaceHealth Medical Group in Eugene to implement a program to help medical groups and health plans engage patients and families in leadership roles in their organizations. The program is funded through a grant of $150,000 awarded to the Quality Corp by the Robert Wood Johnson Foundation. 
The program, “Patients and Families as Health Care Leaders,” is sharing patient-and family-centered care best practices from Oregon and across the nation to help healthcare organizations meaningfully partner with patients and families to improve quality and patient safety. In addition to in-depth work with the six selected organizations, all interested Oregon medical groups and health plans are invited to participate in statewide meetings, conference calls and an e-newsletter.
 “Because of the Oregon Health Care Quality Corporation’s forward thinking approach and access to national experts, we now know what is happening across the state of Oregon in patient and family engagement, and we’ve also learned what is possible in the future,” said Mary Minniti, quality improvement director for PeaceHealth and director of the grant. Over the last decade, Minniti’s teams at PeaceHealth have engaged patients and families in the development of programs and services across the communities it serves.
“When patients and families serve in leadership roles in the governance of healthcare organizations, bringing the consumer perspective to new programs, we believe that health systems can be revolutionized,” Minniti explained.
In partnership with faculty from the Institute for Family Centered Care, staff from PeaceHealth and the Quality Corp will work closely with the six selected organizations to mentor and train patient advisors as well as doctors, administrators, staff, and other clinicians on communication, negotiation, and collaborative skills to facilitate working effectively as a group to solve complex problems. Patient advisors and health system leaders will share lessons learned and successes across the state and with other communities around the country.
“Together, we are building a network of patients, families and healthcare leaders who want to improve healthcare through effective collaboration. Oregon is poised to lead the nation in this emerging best practice approach to healthcare transformation,” said Nancy Clarke, executive director of the Quality Corp.
To learn more about the work of the Oregon Health Care Quality Corporation, click here


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